AnsweredAssumed Answered

Proper way to reinstall Windows client - 4.2.1?

Question asked by Scott Bickerton on Apr 8, 2015
Latest reply on Apr 9, 2015 by Jim Anderson



Can anyone shed some light on the proper way to reinstall the HDIM Source Node?


Currently when we rebuild machines they are given the same computer name.  I've found in most cases when I reinstall the Source Node on a newly rebuilt machine, the Node Manager shows the client as disconnected and never connects.


Do I need to remove the machine from Node Manager (Groups and de-authorize) before reinstalling the Source Node client?


Any tricks to get the reinstalled agent to connect?


Thanks in advance!