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Hitachi Tuning manager deployment - Agent communication issue

Question asked by Balasubramani Ramamurthy on Mar 16, 2015
Latest reply on Apr 2, 2015 by Balasubramani Ramamurthy

HI Folks,


I'm trying to implement tuning manager in my customer's environment. We have below setup


1. Tuning manager (HCS) server is installed in a VM (e.g. Server A)

2. Tuning manager agent is installed in another VM (Server B) to communicate with Tuning manager server via LAN

3. command device has been mapped as a RAW disk via a ESX host to that agent server



4. Created agent for RAID instance


Storage Model (1:Thunder/AMS or 2:Lightning/USP/USP V/VSP) : 2

            Enter command device name “\\.\Physicaldrive2”

            Unsassigned open volume monitoring “Y

            Mainframe volume monitoring “N” (default)

            Databse version “2.0” (default)



5. Communicate with server by adding ......C:\Program Files (x86)\HiCommand\TuningManager\jp1pc\tools\jpcnshostname -s server A


6. When i'm trying to check the RAID status in tuning manger server console, I don't see this array is added.....



Is there anything i missed? Please comment.