Serge Schepers

How to troubleshoot the HCP Shredding service

Discussion created by Serge Schepers on Sep 4, 2014
Latest reply on Sep 5, 2014 by Serge Schepers



For one of our customers we fear that the Shredding service of HCP is not doing what it is supposed to do. I know it kicks in whenever an object is deleted and the namespace shredding policy has to be enabled which is the case. The number of objects to be shredded keeps going up ever since we have had the system reinstalled to enable encryption of data at rest 2 weeks ago.


Since the Shredding service is not in the services schedule and you cannot configure a hell of a lot for this service (apart from enabling it and configuring the rate), I have taken a look at the running processes on the system from the shell. Unfortunately I cannot identify which proces concerns the Shredding service. Or maybe it is not even running at all?


Can anybody help out? I do not know how to troubleshoot this further.