the file in the shared folder is missing, what went wrong?user(shared folder owner) never remove or delete the file from the folder
Hi Mohd Azmir Abd Aziz,
Have you looked in the Activity tab?
You can get even more detailed information in *.log files in \Users\<Username>\AppData\Local\Hitachi Data Systems\HCP Anywhere directory on Windows. Please note that you need to stop HCP-AW before you can open these files.
yes i did check on the activity as well as the log, but starangely no delete acitivity can be found from both...it suddenly disappear
That is weird... what was the name of the file?
yes, this is very strange and it happen to this only particular user..everyone that using the same apps never encounter this problem..but to this user it happen twice...
all the files are .doc file and some .pdf file, user confirmed no delete activity can be seen from file activity nor account activity. User were sharing the folder before it went missing to 40 users. Is this related?
We have upload the user log to support, but they also cant relate or find the root cause. They advise to monitor it again..and grab the log immediately after the same probs happen again
Retrieving data ...