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TREND Virus Scanner keeps getting de-registered from HNAS

Question asked by Avradeep Bhattacharya on Apr 19, 2014
Latest reply on Apr 23, 2014 by Kamalarajan S

Hi we run Trend Micro Virus scanners along with our HNASs. Lately they started automatically de-registering themselves. The Hitachi support told to upgrade to the 10.2 micro code. Which last week we did. But today morning also the virus scanner de-registered and enabled itself back up again 10 seconds later. Whats causing this issue? Any idea anyone?