AnsweredAssumed Answered

Tuning Manager Email Alerts - cannot send test email

Question asked by Srikanth Kancharla on Feb 10, 2014
Latest reply on Mar 25, 2014 by John Organ

Hi All,


I am trying to setup Tuning Manager Alerts but the test email is not working.


Tuning Manager --> System Reports --> Edit System Alerts --> Alert Notification --> Send  Test Email and i get the following Error

KATN12789-E "An attempt to send a test email has failed"


Enabled Email under Tuning Manager Services

Tuning Manager --> Services PH1WHCS01 --> Properties --> Capabilities --> Email --> Yes

Tuning Manager --> Services PH1WHCS01 --> Properties --> Mail --> "Set to Default"

SMTP Host : localhost

SMTP Sender : TuningManager

Mail Subject : %SCS: %PTS %AIS on %HNS

Charset: iso-2022-jp

Protocol: IPv4


On Command Suite updated with mail host details.

I would really appreciate any help.