AnsweredAssumed Answered

Hi-Track Monitor for VSP

Question asked by YB KHOR on Dec 18, 2013
Latest reply on Dec 19, 2013 by Kamalarajan S


I have a server installed with dedicated Hi-Track Monitor to capture storage arrays & SAN switches information to do monitoring.

Currently, all modular storage arrays and switches are added into Hi-Track Monitor to be monitored.

Also, for enterprise storage, VSP, I have Hi-Track insalled and running on each of it's SVP.


Now, I would like to know how can I configure and add VSP into the dedicated Hi-Track Monitor?

I have added VSP in the dedicated Hi-Track Monitor, but it appears in Communication Errors column and status with "No Un-Completed SIMS".

So, this will appear as "Communication Error" count even though I understand with "No Un-Completed SIMS" means the storage array is in good health.


I would like to fix this and for it to show "Device Okay" status instead of "Communication Error".

Any help and kind respond would be appreciated.