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HCP AD Integration

Question asked by Mahesh Wijenayaka on Oct 29, 2013
Latest reply on Jan 18, 2014 by Michael Ratner
Branched to a new discussion

I have been trying to get the HCP authentication via AD. I have created the AD group, computer account and the user name as instructed in the documentation. But when the task was submitted the following error message appears.


"An error occurred while configuring the service account."


I cannot find any detail description of the problem. Could you explain what this is and how to the issue fixed.