How / where can we as a HDS TrueNorth Platinum Partner access the "Product Ordering Guides" for HDS Hardware / Software / Solutions?
I'm on it. I may need to bring in a member of our Operations team. Please stand by.
You can find information about ordering guidelines in a few places but I'm hoping that a lot of what you need can be found in the Partner Quote Management Tool on Partner Connect (link below). From there you can locate a number of training documents and videos. Let me know if this is helpful.
thank you for your quick response! Can you let me know where exactly I can find the guides? unfortunately I could not spot them at the link you provided.
I know that in the old configurator (I think it was called Comergent), when you were in the "configure mode", there were links titled "more" and when you clicked them, a popup window appeared with a detailed description of each configurable option and their respective dependencies etc. In the new PQM (cornerstone) I am missing those descriptions.
I know from a colleague that these guides do exist in PDF form and that their target audience is HDS presales employees and partner sales representatives, but I cannot find them anywhere.
We would need them for VSP Gx00, G1000, HNAS, HCP and HCB.
Can you help us?
Thank you in advance!
I think you are referring to the "More" hyperlinks in the configurator. In the new configurator (CPQ) you have access to these. You must navigate to the product model you wish to configure and there the hyperlinks appear. As you probably know they are specific to certain selections in the product model and may not be available for every selection. Our Product Managers help to provide the content behind these hyperlinks, so you if you think one is missing, please let us know and we can send your message to the PM who is responsible. Alternatively you can contact the EMEA DOC for them to help you generate your configuration.
I did impersonate your account in PQM and was able to find a hyperlink in the G1000 model as depicted in the screenshot below.
thank you for your prompt reply!
Unfortunately those links are not consistent. E.g. I cannot find descriptions regarding VSP Gx00 Hardware (only Software).
Many of the VSP Gx00 categories do not have a "more"-link at all
There are some links in HW-Sections (e.g. in the section I/O Features, but the link is broken)
Isn't there any place where we can download the consolidated and current Product Ordering Guides in PDF-Form?
Thank you in advance for your help!
Did we get a final answer here? I want to make sure we get you what you need.
If not - may I ask you to message me your email address so that we can properly follow up?
What level of access I should have to be able to use Partner Quote Management Tool on Partner Connect?
Currently I'm receiving "Unauthorized Access" message.
Aleksander, thank you for your inquiry regarding access to the HDS partner quote manager. The tool is made available to registered partners promoting HDS branded product, this does not include OEM relationships. Hope this helps.
Retrieving data ...