Webinar:  How to become indispensable to your customers

Document created by Lauren Klein Employee on Feb 25, 2016
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How to become indispensable to your customers: An insider’s guide to becoming a data-driven organization in an increasingly digital economy


Date: Tuesday, March 15, 2016
Time: 2:00 pm ET/ 11:00 am PT
Duration: 60 minutes (including Q&A)


Register at:  bit.ly/24rwJ2q


Hosted by SAPinsider, sponsored by
Hitachi Data Systems and Intel®


Today’s organizations are striving to achieve balance in their IT budgets between ensuring sustained operations and investing in innovative technologies to improve customer experience, increase agility, and reduce cost. In an increasing digital economy, are you confident your company is leveraging data analytics to stay relevant and provide a better experience for your customers?


In this webinar, learn how to become a data-driven organization, using data for insight and foresight to drive your business strategy. Through real-life examples, learn how to navigate this shift in your SAP landscape, avoiding the risk of business disruption while moving toward IT as a Service with automation that allows management across all layers of infrastructure, from monitoring through governance, with a cohesive, repeatable framework.


Learn how to:


• Improve the customer experience, with real-time feedback analysis and on-the-go customer profiling


• Transform financial management, with financial prediction models, real-time variance reporting, and enhanced what-if analysis


• Streamline supply chain management processes


• Augment employee productivity with optimized workforce scheduling and real-time employee mood analysis


• Optimize asset utilization with IoT-based asset monitoring


• Enable your sales force with on-the-go analytics on mobile and real-time information capture and predictions



John Camins is the Director of Solution Development with Hitachi Data Systems Global Systems Integrator (GSI) partners and an evangelist for integrated solutions. He has worked at Hitachi for 10 years focusing on building joint technology solutions with our GSI partners to enable customers to derive the business and technology value they need from their IT initiatives.


John has been working with our GSI partners on SAP HANA projects to create a roadmap and take customers on the journey in modernizing their SAP landscapes. He brings a holistic approach to include infrastructure, data protection, cloud and big data, considering all facets required.



Satya Pathangi is the Next Gen Business Analytics Director at Cognizant. In his 10 years at Cognizant he has helped many global clients adopt cutting edge analytics by making the right technology choices. Satya specializes in bridging the gap between business needs and technology adoption to build the right business case for executive buy in.


In his 13 years of Analytics career, he has been a part of many Analytics driven financial, Sales & Work force Transformations across industries. In recent times, has been driving clients towards building a "Data Driven"; "Knowledge Rich" organization to navigate the "Digital Shift". He brings in the right mix of business and technology insights for organizations to sail the digital wave.